During your visit to the website of vitewls.gr and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information about you ( name, telephone, city, email address, etc.). Any personal data that you declare anywhere on the pages and services of the website of vitewls.gr, are intended exclusively to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of Law 2472 / 97 on the protection against processing of personal data, as in force from time to time.

The online store vitewls.gr, operates in accordance with applicable Greek and EU legislation and safely keeps your personal data for as long as you are registered in a service of vitewls.gr

The personal data you declare in the online store vitewls.gr are used exclusively by it, in order to support, promote and execute the transaction. The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The Customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of Law 2472/1997.

The information we request from you

Personal Data :

Each visitor can browse the online store vitewls.gr without giving any personal information. We will need personal data (e-mail, phone) only when you become a member or proceed to order products or if you choose to receive our informative e-mail.

Product Market Information :

The necessary information for each transaction is your name, a landline or mobile phone, address (street, city, postal code), shipping address of the order and type of document (receipt, invoice).

Document Data :

In case we issue an invoice we need the name of the company, Α.Φ.Μ. and address of its registered office. In short, we ask for only as much information as we need so that you can enjoy a unique shopping experience, consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.

Cookies :

In order to offer a personalized service, most large companies use alphanumeric identifiers, so-called cookies. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as vitewls.gr, to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users , to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders while each time you exit the site they are automatically deleted. You must keep in mind that cookies are absolutely necessary in order for our website to function properly and smoothly.

Transaction Security :

vitewls.gr recognizes the importance of the issue of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure the maximum possible security your. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the online store vitewls.gr is achieved with the following methods.

Customer ID :

The information used to identify you is twofold: your email and the Personal Security Code (password), which provide you with complete security access to your personal information every time you enter it. You are given the opportunity to change your Personal Security Code (password) and your e-mail address (e-mail) as often as you wish. The only one who has access to your data is you through the above data and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the electricity ronic store vitewls.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.

Controlled Access (Firewall) :

Access to the systems of vitewls.gr (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information the company's.

Transaction Privacy :

Confidentiality is taken for granted. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user / member to vitewls.gr is confidential and vitewls.gr has taken all necessary measures to be used only to the extent that it is deemed necessary in the context of the services provided. Some of the measures taken are the following:

- Only authorized officials have access to your transaction information and only when necessary, e.g. to process your applications. - vitewls.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is imposed by a court decision or decision of another public authority.
- In the event that vitewls.gr uses third parties for support its systems, ensures confidentiality.
- You can request any information kept about you as well as their correction in case you can prove the existence of an error.
- For your own safety, you should also treat all information provided through the service as confidential and confidential and do not make any disclosure to third parties.